FREQUENTLY ASKED QUESTIONS

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1. Can I search with a BL Number issued by another carrier than Alta Spedition?

You can only trace a Alta Spedition shipment with a valid Alta Spedition B/L number. We have no knowledge of other carriers' shipments, nor are we privy to House BL numbers assigned by NVOCC.

2. Is the last move displayed always up-to-date ?

Alta Shipping Tracking system results are for reference only. The latest movement of the container displayed is not necessarily the latest physical movement of the cargo. It is the latest move checked and accepted by the Alta Spedition central logistics control. For more accurate details, please contact your Alta Spedition agent. However, sometimes you will only find information if your package is shipped or in custody.

3. What is the database update procedure ?

The database is constantly updated, but there can be delays from 1 day up to 5 days for a loading move, and from 1 day up to 3 days for a shipment or a discharge move. Alta Spedition is a global carrier servicing many ports around the world and not all locations are equipped similarly with the same information technologies.

4. Can I obtain an ETA (Estimated Time of Arrival) ?

Yes you can. Please email us with your tracking number.

5. What is the cost of Alta Spedition Tracking and Tracing ?

Alta Spedition Shipping Tracking & Tracing is completely free.

6. Can I track any Alta Spedition shipment ?

Unfortunately, the cargo originating from the following ports cannot be tracked at the present time: Beira (MZ) Longoni (KM) Mahajanga (MG) Nacala (MZ) Toamasina (MG)